Advantage Program President, Linda Williams, has over twenty years experience with retail buying, merchandising, and operations management positions with mainstream department and specialty store chains. She entered hospital gift shop management as director of retail shops for a major medical center in Boston. There, she successfully introduced mainstream retail practices to the nonprofit environment. Linda and her team increased sales for her hospital gift shop by 350, and profits by 700.Linda subsequently moved into healthcare gift shop consulting and design. She developed the Advantage Program to help gift shop operators become more efficient and customerfriendly while producing more profitable bottom line results. Linda developed a Training Manual, 7 Steps to a Highly Effective Gift Shop, which spells out how to achieve a more efficient healthcare or retail gift shop.

Address: 1 Hilldale Drive, Endicott, NY 13760
Telephone: 607.725.7386
Website: http://www.advantageprogram.com/